Terms & Conditions
TERMS OF SERVICE
Last Updated: August 11, 2026
OVERVIEW
This website is operated by Elements Watch Company under the Elements Watches name. Throughout the site, the terms “we,” “us,” and “our” refer to Elements Watch Company and Elements Watches.
We offer this website, including all information, products, tools, and services available through it, conditioned upon your acceptance of these Terms of Service (“Terms”) and the policies referenced herein.
By visiting our website, creating an account, or purchasing something from us, you agree to be bound by these Terms, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty terms, where applicable.
These Terms apply to all users of the website, including browsers, customers, and others who access or use the site.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or our services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
You may not use our website, products, or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in connection with your use of the Service.
You may not transmit viruses, malware, destructive code, or other material intended to interfere with the operation or security of the website.
A violation of these Terms may result in suspension or termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse, limit, or cancel service or orders where permitted by applicable law, including in cases involving suspected fraud, payment issues, abuse, unauthorized resale, pricing errors, or violations of these Terms.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the website or Service without our prior written permission, except as permitted by applicable law.
Payment processing and certain other functionality may be provided by Shopify and other third-party providers.
The headings used in these Terms are included for convenience only and do not affect their interpretation.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information on ElementsWatches.com is accurate and current.
However, occasional errors, omissions, outdated information, or typographical mistakes may occur.
Information contained in blog posts, buying guides, style guides, or other editorial content is provided for general informational purposes and should not be relied upon as professional advice.
We reserve the right to update or modify website content at any time.
Nothing in this section limits any consumer rights that cannot legally be waived.
SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES AND PRICES
Product prices, promotions, availability, specifications, and other offerings may change without notice.
We reserve the right to modify, suspend, or discontinue any product, service, feature, or portion of the website at any time.
Price changes will not affect completed and accepted orders except where an obvious pricing, technical, or listing error has occurred and applicable law permits correction or cancellation.
SECTION 5 – PRODUCTS
Certain products may be available exclusively online and may be available in limited quantities.
Products are subject to our Return & Refund Policy.
We make reasonable efforts to display product colors, materials, dimensions, photographs, and other characteristics accurately. However, colors and appearance may vary depending on device displays, lighting, photography, and screen settings.
Product descriptions, specifications, prices, and availability may be changed or updated without notice.
We reserve the right to limit quantities, discontinue products, or restrict sales to particular geographic areas where permitted by law.
Watch Band and Accessory Compatibility
For watch bands and accessories designed for use with third-party devices, customers are responsible for selecting the correct size and compatibility option before placing an order.
Compatibility references are provided solely to help customers identify devices with which a product is designed to work.
Third-party company names, product names, trademarks, and logos are the property of their respective owners. Their use on ElementsWatches.com for identification or compatibility purposes does not imply sponsorship, endorsement, partnership, or affiliation unless expressly stated.
SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order where permitted by law.
This may include orders involving suspected fraud, unauthorized resale, duplicate transactions, incorrect pricing, payment problems, or unusual purchasing activity.
If we cancel an order after payment has been collected, the applicable amount will be refunded unless otherwise permitted by law.
You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.
You are responsible for ensuring that the email address and shipping information provided at checkout are correct.
Order processing, shipping times, product availability, backorders, and international shipping are governed by our Shipping Policy.
If we are unable to ship within a promised timeframe, we will address the delay in accordance with applicable law.
SECTION 7 – RETURNS AND REFUNDS
Eligible U.S. purchases may be returned within 30 days, subject to the requirements, exclusions, and conditions contained in our Return & Refund Policy.
Customers are responsible for reviewing the Return & Refund Policy before completing a purchase.
International purchases are generally considered final sale due to international shipping costs, return logistics, and shipping constraints.
We do not accept voluntary international returns or exchanges or provide refunds for change-of-mind international purchases.
However, nothing in these Terms limits any cancellation, refund, repair, replacement, or other consumer rights that are mandatory under applicable law.
If a product arrives damaged, defective, or incorrect, please contact us so that we can review the issue.
SECTION 8 – TWO-YEAR WATCH WARRANTY
Elements Watches provides a 2-year warranty on its watches, subject to the terms, conditions, and exclusions of the applicable warranty policy.
The warranty applies only as described in our warranty information and does not replace or limit consumer rights that may exist under applicable law.
Normal wear and tear, accidental damage, misuse, unauthorized repairs, cosmetic deterioration, or other conditions may be excluded where stated in the applicable warranty terms.
If you believe your watch has a warranty-related issue, please contact us with your order information and details of the issue.
SECTION 9 – OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to applications, integrations, payment systems, or other services operated by third parties.
We do not control these third-party services and cannot guarantee their availability, security, or performance.
Your use of third-party services may also be subject to the terms and privacy policies of those providers.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
Elements Watch Company is not responsible for the content, accuracy, availability, privacy practices, security, products, or services of third-party websites.
You should review the policies and terms of third-party websites before completing transactions or providing personal information.
SECTION 11 – USER COMMENTS, REVIEWS AND SUBMISSIONS
If you submit a product review, photograph, testimonial, comment, suggestion, or other content to us, you represent that you have the right to submit that material.
You grant Elements Watch Company a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, distribute, and adapt submitted content for purposes related to operating, marketing, and promoting Elements Watches, subject to applicable law.
We may remove content that we reasonably determine to be unlawful, fraudulent, defamatory, abusive, obscene, misleading, infringing, or otherwise inappropriate.
You may not submit content that infringes another person's copyright, trademark, privacy, publicity, or other legal rights.
You remain responsible for content you submit.
SECTION 12 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content of ElementsWatches.com, including the Elements Watches name, logos, photographs, graphics, product copy, website copy, designs, and other original materials, is owned by or licensed to Elements Watch Company and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, republish, or commercially exploit our proprietary content without prior written permission except where permitted by law.
Third-party trademarks and brand names remain the property of their respective owners.
SECTION 13 – PERSONAL INFORMATION
Your submission and our handling of personal information through the website are governed by our Privacy Policy.
Please review the Privacy Policy for information regarding how personal information is collected, used, shared, stored, and protected.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, availability, shipping costs, processing times, or other information.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.
If an order is canceled after payment due to an error, any applicable refund will be processed accordingly.
SECTION 15 – PROHIBITED USES
You may not use the website or its content:
- For unlawful purposes;
- To violate applicable laws or regulations;
- To infringe intellectual-property rights;
- To harass, threaten, abuse, or unlawfully discriminate against others;
- To submit fraudulent, false, or misleading information;
- To introduce viruses, malware, or malicious code;
- To unlawfully collect personal information;
- To engage in spam, phishing, fraud, or similar activity;
- To interfere with website security or operation; or
- To scrape, copy, crawl, or commercially exploit website content in violation of applicable law or these Terms.
We may restrict or terminate access for violations of these Terms where permitted by law.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the website and Service are provided on an “as available” basis.
We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes any warranty, guarantee, consumer protection, or other right that cannot legally be excluded.
The 2-year Elements Watches warranty is separate from this website disclaimer and is governed by the applicable warranty terms.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Elements Watch Company, its owners, officers, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website, Service, or products.
This may include lost profits, lost revenue, lost data, replacement costs, or similar losses where legally permitted.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
In jurisdictions where certain exclusions or limitations are prohibited, our liability will be limited only to the maximum extent permitted by law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Elements Watch Company and its affiliates, owners, officers, employees, contractors, suppliers, and service providers from claims, liabilities, damages, and reasonable costs arising from your violation of these Terms, applicable law, or the rights of another party.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 20 – TERMINATION
These Terms remain effective while you access or use our website or Services.
We may suspend or terminate access where permitted by law if we reasonably believe a user has violated these Terms.
Rights, obligations, liabilities, and provisions that by their nature should survive termination will remain in effect following termination.
SECTION 21 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty terms, and other policies incorporated by reference, constitute the agreement between you and Elements Watch Company regarding your use of the website and purchases through Elements Watches.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreements through which we provide products or services will be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.
Nothing in this section deprives a consumer of mandatory protections or rights that cannot legally be waived under applicable law.
SECTION 23 – CHANGES TO THESE TERMS
We may update these Terms from time to time by posting a revised version on this page.
The “Last Updated” date at the top of this page identifies the most recent revision.
Your continued use of the website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service, legal matters, or store policies should be sent to:
Elements Watch Company
Operating as Elements Watches
Email: info@elementswatches.com
New York, United States